We offer a standard 3-5 day delivery service for all orders which costs £5.95. Orders over £20 will receive free standard delivery. If your products are in stock and we receive your order before 3pm, we will dispatch your order the same day for delivery
Delivery to Northern Ireland, Highlands & Islands and Channel Islands is available and is subject to a charge of £9.95 and we aim to deliver within five days.
Replacement keys are sent via Royal Mail First Class Recorded Delivery at the standard delivery cost of £5.95.
We do not deliver outside of the UK.
If the address is incorrect, then the carrier will return the items to us. Please check your address details before placing an order.
The items you have ordered should arrive in perfect condition. If however they have been damaged, are faulty or incorrect then let us know within 7 days of receiving the items and we will replace them free of charge. Alternatively, we will provide a full refund.
If your order is incomplete, then this could be because a particular item was out of stock. As soon as it comes into stock, we will forward it to you immediately. Should it be incomplete due to our error, then please contact us on firstname.lastname@example.org and we will send it out immediately and without charge.
Items must be signed for as proof of delivery. If we are unable to deliver goods to the required business delivery address we will leave a card and contact number to arrange collection or a new delivery date. Should the carrier not be contacted within 5 days, then the items will be returned to us.