Delivery

Delivery Costs

We offer a standard 3-5 day delivery service for all orders which costs £5.95. Orders over £50 will receive free standard delivery. If your products are in stock and we receive your order before 3pm, we will dispatch your order the same day for delivery

Delivery to Northern Ireland, Highlands & Islands and Channel Islands is available and is subject to a charge of £9.95 and we aim to deliver within five days.

Replacement keys are sent via Royal Mail First Class Recorded Delivery at the standard delivery cost of £5.95.

We do not deliver outside of the UK.

Track your delivery

Simply click here and enter your consignment number to track your order. Your consignment number will be sent to you as a text message once the order has been dispatched.

Problems with the delivery address

If the address is incorrect, then the carrier will return the items to us. Please check your address details before placing an order.

Damaged or faulty items

The items you have ordered should arrive in perfect condition. If however they have been damaged, are faulty or incorrect then let us know within 7 days of receiving the items and we will replace them free of charge. Alternatively, we will provide a full refund.

Missing items

If your order is incomplete, then this could be because a particular item was out of stock. As soon as it comes into stock, we will forward it to you immediately. Should it be incomplete due to our error, then please contact us on 01902 600 400 and we will send it out immediately and without charge.

Failed delivery

Items must be signed for as proof of delivery. If we are unable to deliver goods to the required business delivery address we will leave a card and contact number to arrange collection or a new delivery date. Should the carrier not be contacted within 5 days, then the items will be returned to us.